Terms and Conditions
Last updated: 1 September 2025
Welcome to Sasbery SPIRITS LTD! By using our website or placing an order with us, you agree to the terms laid out below. These terms apply to consumers, trade customers, and stockists alike, unless otherwise specified. We’ve written this in plain English, because legal doesn’t need to mean labyrinthine.
- Company Information
Sasbery SPIRITS LTD is registered in England and Wales. Our registered office is Piccards Barn, Sandy Lane, Guildford, GU3 1HD
- Use of the Website
This website is intended for individuals aged 18 and over. By accessing or using this website, you confirm that you meet the legal age requirement for purchasing alcohol in your country of residence.
We reserve the right to update, modify, or remove any part of the website or these terms at any time. Changes will be effective once published.
- Placing an Order
When you place an order, you agree that:
- You are at least 18 years old (see Age Verification below);
- All information you provide is accurate and complete;
- You are authorised to use the payment method provided.
We will confirm your order by email. A contract is only formed when your order is dispatched.
- Payment & Pricing
All prices are listed in GBP and include VAT where applicable. We reserve the right to change prices at any time.
- Delivery
Delivery options and costs are detailed at checkout. We aim to dispatch promptly but are not responsible for delays beyond our control. Risk transfers to you upon delivery.
- Returns and Cancellations
You may cancel your order within 14 days of receiving your goods. Products must be returned unused, unopened, and in original packaging. Please contact us before returning any items.
Trade customers must obtain prior written consent before returning goods. Returns may be subject to a restocking fee.
- Trade Customers and Stockists
Trade terms may differ from consumer terms and are subject to written agreements. These may include:
- Minimum order quantities;
- Delivery schedules and charges;
- Exclusive or preferential pricing (confidential);
- Payment terms by invoice.
Trade customers are not eligible for consumer promotions unless explicitly stated.
- Promotions and Gift Cards
From time to time, we may offer gift cards, discount codes, or other promotional offers. These will be subject to specific terms and may be withdrawn or amended at our discretion.
Gift cards are non-refundable and may not be redeemed for cash.
- Age Verification
We are committed to responsible retailing. You must be 18 or over to purchase alcohol from us.
Our website includes an age verification pop-up, and by continuing to use our site, you confirm that you are of legal drinking age. We reserve the right to cancel any order if we believe age restrictions are not being met.
Some couriers may require age verification at delivery. You may be asked for photo ID.
- Liability
We aim for accuracy in all content, but we do not warrant that all information is complete or error-free. We are not liable for any indirect, incidental, or consequential loss.
Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable laws.
- Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be handled in the UK courts.
- Contact
For any questions or complaints, please reach us via the contact form on our website.
Age Verification Policy
Last updated: 17 May 2025
Sasbery SPIRITS LTD is committed to the responsible sale and consumption of alcohol. In line with UK law, we operate an Age Verification Policy both online and offline.
Who Can Buy From Us?
You must be 18 years of age or older to purchase alcohol in the UK. By visiting our website or placing an order, you confirm that you are of legal age.
Online Verification
Our website includes an age-confirmation pop-up.
By proceeding to use the site, you confirm you are over 18.
We reserve the right to refuse or cancel any order if we suspect the purchaser is underage.
Delivery
Our delivery partners may ask for valid photo ID to confirm age. Acceptable forms of ID include a driving licence, passport, or PASS-accredited card.
If you’re unable to provide ID, delivery may be refused and the order returned.
In-Store/Tasting Events
At any Sasbery SPIRITS LTD tasting events or pop-ups, staff will operate a Challenge 25 policy and may ask for ID from anyone who appears under 25.
Our Commitment
Sasbery SPIRITS LTD supports the Drinkaware initiative and encourages all customers to enjoy alcohol responsibly.
For more information or to report underage access, please contact us directly on [email protected]